taron's Refund Policy sets the framework for when and how refunds are issued for paid event tickets.
Host-set refund policies
Each host sets their own refund policy when creating a paid event. The policy is shown on the event page before you purchase. It may be: full refund up to a date, partial refund, or no refunds. taron enforces whatever the host has set.
Automatic refunds
If a host cancels their event, taron automatically refunds all paid ticket holders to their original payment method, regardless of the host's stated refund policy.
How to request a refund
Go to your ticket, tap Request Refund, and select a reason. taron processes the request based on the host's policy. Approved refunds typically return to your original payment method within 3–10 business days.
Disputes
If you believe a refund was incorrectly denied, or if a host failed to deliver the event as described, contact taron support at [email protected] with your order details. taron reviews disputes and can override a host's decision in cases of non-delivery or fraud.