Most taron login issues have a quick fix. Work through these steps before contacting support.
Forgotten password
Tap Forgot Password on the login screen. Enter your account email. Check your inbox (and spam folder) for the reset link. Open it and set a new password. The link expires after 30 minutes.
Verification code not arriving
Check your spam or junk folder. Add [email protected] to your contacts. Tap Resend Code on the verification screen — codes expire after 10 minutes. If the email is not arriving at all, ensure you are using the email address you registered with.
Account locked
After several failed login attempts, taron temporarily locks the account. Wait 30 minutes and try again. Use Forgot Password for an immediate reset.
Signed out unexpectedly
taron expires sessions after a period of inactivity for security. Log back in with your email and password. If you use a shared device, check that no one else logged out your account.
Still cannot log in
Contact taron support at [email protected] with your account email and a description of the issue. Include any error messages you see on screen.